Terms
of use.

These terms govern the use of the toolty.io website and its tools, published by Phenomain LLC (legal notice). Using the service means you accept these terms and the privacy policy.

If you use Toolty on behalf of an organisation, you confirm that you have the authority to bind it.

Toolty provides tools to process PDFs, images and documents. Some require processing on our servers; each tool's page says so.

The result produced on the free plan is the same as on Pro: no watermark, ever. Plans differ in volume and in the tools they open, not in the quality of the result.

The catalogue evolves: we may add, change or remove a tool.

An account is optional on the free plan and required for Pro. You sign in with a one-time code sent to your email address, or with Google: you are responsible for access to that mailbox. You can delete your account at any time from within it.

When using Toolty, you agree to:

• only process files you have the right to use;
• not use it for unlawful purposes, nor to infringe the rights of others;
• not circumvent plan limits, nor query the service in an automated way outside the means provided for that purpose;
• not attempt to disrupt the service or to access data that isn't yours.

A breach may lead to the suspension or deletion of the account concerned.

Your files and the results you get remain your property. You only grant us the right to process them to produce the result you asked for. A file processed on our servers is deleted there no later than one hour after processing: always keep a copy of your originals.

If, as a subscriber, you choose to save a work session to resume it later, its files are kept for as long as your subscription is active. This convenience is not a backup or archiving service: always keep your originals. You can delete a session at any time. When your subscription ends, your saved sessions can no longer be reopened, then are deleted after a thirty-day grace period.

Toolty has two plans: Free, with or without an account, and Pro, on a monthly or yearly subscription. What each includes, its limits and its price are those shown on the Pricing page at the time you subscribe.

Reference prices are expressed in US dollars. They may be shown in another currency, for information; card payments are charged in US dollars. Mobile money payments are charged in the currency of the operator's country, at the dollar price converted at the day's exchange rate, plus an exchange margin of a few percent at most, then rounded; that amount is announced before payment and does not change for the period paid. The price shown is the price paid, taxes included where applicable. Exchange rates are provided by Exchange Rate API.

• By card, through Stripe: the subscription renews automatically at the end of each period, until you cancel it.
• By mobile money, through KPay: each period is paid by an action on your part. Without payment, the subscription ends when the paid period runs out.
• By card, through KPay, in the countries where mobile money is offered: as with mobile money, each period is paid by an action on your part, and the card is charged in US dollars.

Toolty may change the price of the Pro subscription or the AI credits it includes. For a current subscription, the change is announced to you by email at least thirty days in advance and only applies from the first renewal after that notice; until then, you keep paying the current price. You can cancel before the change takes effect, at no cost. A new subscription is taken out at the price shown on the day you subscribe.

Lifetime Pro, when offered, opens Pro's capabilities, now and to come, for a single payment, for the whole life of the Toolty service, with no end date or renewal. It includes no monthly AI credits: it comes with a batch of credits at purchase, valid for twelve months, after which AI is paid with top-ups. Usage quotas remain adjustable to prevent abuse. A subscription running at the time of purchase ends at its renewal date, with no prorated refund. Lifetime Pro can be refunded within thirty days of purchase; a full refund or a dispute over its payment ends it and cancels the remaining credits of the purchase. It is tied to the account and ends when the account is deleted. Its price may change for future purchases, never for a purchase already made.

With mobile money, Lifetime Pro may have its own price in the currency of the number's country, set in that currency; otherwise its dollar price is converted as above. By card, it is always charged in US dollars.

• Credits included in the subscription are granted every month and add up: each grant stays valid for twelve months from the start of its month, including after the subscription ends. A full refund of the current period, or a dispute over its payment, cancels the remaining subscription credits.
• Credits bought as a top-up, reserved for subscribers, stay valid for twelve months, regardless of the subscription.
• Credits that expire soonest are used first. A credit is reserved when an operation starts and given back if it fails.
• Credits can neither be transferred nor exchanged for money.

You can cancel Pro at any time from your account. Cancellation takes effect at the end of the paid period, and you keep access until then.

The service is provided as soon as you subscribe. By subscribing, you ask for it to start immediately and acknowledge that you lose your right of withdrawal once it has begun, to the extent the law of your country allows.

Unless mandatory law provides otherwise, a period that has started is not refunded. Any amount charged in error is refunded to you: write to us.

Some tools include open-source software, which remains subject to its own licence. For the LGPL libraries (libheif and libde265, which decode HEIC), you are allowed to modify those parts and to carry out the reverse engineering needed to debug your modifications. Their licence notices and source code are listed in the legal notice.

The Toolty name, the website, its texts, interface and code belong to Phenomain LLC, except for open-source software. These terms grant you no rights in them, other than the right to use the service.

We work to keep the service available and reliable, but cannot guarantee that it will be uninterrupted or error-free. It is provided as is, to the extent permitted by law. Check the result before any important use.

Checking a bank account number tells whether the number is well formed and which bank it matches according to public registers. It guarantees neither that an account exists, nor who holds it, nor its balance, nor that an application will be accepted, and it is not a certificate. Toolty is not affiliated with any government agency.

To the extent permitted by law, Phenomain LLC is not liable for indirect damages, and its liability is limited to the amount you paid it during the twelve months preceding the event giving rise to it. Nothing in these terms excludes any liability that the law does not allow to be excluded.

These terms are governed by the laws of the State of Delaware. In case of disagreement, write to us first: we will look for an amicable solution. Failing that, the dispute is settled by arbitration, on an individual basis, excluding any class action.

If you are a consumer, these rules do not deprive you of any of the mandatory rights you have under the law of your country of residence, in the European Union or elsewhere, including the right to bring a claim before its courts.

These terms may change; the update date is shown at the top of the page. A significant change is announced by email to account holders before it applies; a subscriber who disagrees can cancel before it takes effect.

For any question about these terms: toolty@phenomain.com